Upgrade Coming: Fall 2026
Oak Bank is upgrading our digital banking experience to a new, full-featured platform for personal and business users in Fall 2026. As part of this upgrade, your existing online and mobile banking accounts will transition to our new platform offering enhanced features, improved functionality, and a consistent experience across all your devices.
The transition to our new platform takes place over three days: October 5-7, 2026. During this time, some services may be temporarily unavailable or have limited functionality.
Monday, October 5 at 7:00 a.m. - Upgrade begins
Wednesday, October 7 at 9:00 a.m. - Upgrade complete
We'll keep this website updated with important information, key dates, and helpful tips to guide you through the transition every step of the way.
Prepare for the First Login
Get the information you need before you log into the upgraded system for the first time.
Important Information
Product Quick Links
Mobile App Details
Download the mobile banking app from your device’s app store.
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[Links disabled until 10/7/2026]
- Personal mobile users will be prompted to update your current Oak Bank app upon launch.
- Business mobile users will need to delete your current business mobile app and download the new Oak Bank app. The new app will be available starting 10:00 a.m. on Wednesday, October 7.
Personal Online Banking
- External transfers will automatically convert to the new system.
- BillPay users will not need to re-enter payee information.
Preparation flyer for personal accounts
Business Online Banking
- Bill Pay users are advised to review their payee list, as some payees will not transfer automatically.
- Recurring internal transfers will not transfer over to the new system and will need to be re-established.
Preparation flyer for business accounts
Go-live flyer for businesses
Other Important Information
- Some functions may depend on your information (e.g. email or phone number) being correctly stored in our system. Please ensure that you have provided your most up to date information. After migration, review your profile located in the top drop-down menu to confirm that your contact information is correct.
- Delete any shortcuts saved in your browser for online banking and save the new URL.
- Debit cards will operate as normal during conversion, but CardHub will not be accessible while the mobile apps are down.
- When accessing Positive Pay or remote deposit capture, browsers may block a required pop-up. If prompted with a "Pop-ups blocked" window, please select "allow pop-ups."
Your Oak Bank team is here to support you at every step of this upgrade. Please review our upgrade materials online. Should you need additional support, consumer clients can call us at 608.250.5554 and business clients can call 608.250.5558.
